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Terms & Privacy

Terms and Conditions

Introduction

Maintaining a clean a hygienic work environment is crucial for the well-being of employees and the success of your business. Our regular commercial cleaning services are designed to keep your office spaces, retail stores, medical centres, daycare centres, common areas of a building and other commercial properties on the Sunshine Coast immaculate on a regular basis. Our experienced cleaners on the Sunshine Coast use state-of-the-art equipment and eco-friendly cleaning supplies to deliver exceptional results every time. From dusting and vacuuming to sanitising bathrooms and staff kitchens, we ensure that every corner of your commercial building on the Sunshine Coast is thoroughly cleaned and well-maintained.

Services

Divine Commercial Cleaning provides professional commercial cleaning services across the Sunshine Coast. The specifics of our services, including pricing, schedules, and cleaning methods, are detailed in your individual service agreement. We reserve the right to modify or discontinue any aspect of our services at any time.

User Responsibilities

As a user of our website, you agree to:
  • Provide accurate and current information when filling out forms on our site.
  • Use our website in a manner that is lawful and does not infringe the rights of others.
  • Refrain from attempting to disrupt or interfere with the website's functionality.

Payments and Billing

Payments for services are due as outlined in your service agreement. We accept various forms of payment, including credit cards and bank transfers. Failure to make timely payments may result in suspension or termination of services.

Cancellations and Refunds

Cancellation of services must be made at least 24 hours in advance. Refunds will be issued according to the terms specified in your service agreement. In cases where services are not satisfactorily performed, we will work to resolve the issue or provide a refund as appropriate.

Intellectual Property

All content on our website, including text, images, logos, and other materials, is the property of Divine Commercial Cleaning and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.

Limitation of Liability

Divine Commercial Cleaning is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services or website. Our liability is limited to the amount you paid for the service in question.

Governing Law

These terms are governed by the laws of the state in which Divine Commercial Cleaning operates. Any disputes arising from these terms or your use of our services will be resolved in the appropriate state or federal courts.

Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website and services following any changes constitutes your acceptance of the revised terms.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Privacy Policy

Introduction

Divine Commercial Cleaning is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. By using our site, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of information:
  • Personal Information: Name, email address, phone number, and payment details.
  • Usage Data: Information about how you interact with our website, such as your IP address, browser type, and pages visited.
  • Cookies: Small files stored on your device that help us improve your website experience.

How We Use Your Information

We do not sell or rent your personal information to third parties. We may share your information with:
  • Provide and improve our services.
  • Process transactions and send you service-related communications.
  • Personalize your experience on our website.
  • Analyze website usage to improve functionality and content.

Sharing Your Information

The information we collect is used to:
  • Service Providers: Third-party companies that assist us in providing services, such as payment processors and IT support.
  • Legal Requirements: Third-party companies that assist us in providing services, such as payment processors and IT support.

Data Security

We implement a variety of security measures to protect your personal information. These include encryption, secure servers, and regular security audits. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of any inaccurate or incomplete data.
  • Request deletion of your personal information, subject to certain exceptions.
  • Object to or restrict the processing of your data in certain circumstances.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our site.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any linked websites you visit.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our website and services after any changes indicates your acceptance of the revised policy.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
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